Does VoIP work with 911 Emergency Services?


Chuck,

VOIP 911 works exactly like regular 911, except you must make sure your VOIP account always has the correct physical location of your VOIP box.

For example, if your VOIP box is in your vacation rental home, you must make sure your online VOIP account has your rental’s address in the location textbox so that the VOIP company can correctly route incoming 911 calls to the nearest police station or Public Safety Answering Point (PSAP).

The disadvantage to VOIP service is that if the power or Internet connection is interrupted, then you’ll lose VOIP service. Since nearly all renters now carry cell phones, I don’t consider this much of an issue.

You can read more about VOIP enhanced 911 at the link below:

http://support.viatalk.com/index.php…details&_i=105

Author: Chuck Eglinton

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